Privacy policy

This Privacy Policy establishes the bases on which Youandi Infinite SL (onwards, "the-are"), with tax address at C/ La Safor 5, 46940 Manises, Valencia, Spain, which currently operates in Spain the sale of products under its own registered trademark the-are (hereinafter, “We” or “the Data Controller”), processes your personal data when you provide it to us during your experience through the website. (hereinafter, “the Website” or 'the Platform'). Every time when using the Platform you provide us or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, email, billing or shipping addresses, telephone number, type of device. or debit or credit card number, etc. (hereinafter, “Personal Data”), whether to browse it, purchase our products or make use of its services or functionalities, will be subject to the application of this Privacy Policy, together with the Cookies Policy, the Conditions of Purchase, and other documents referenced therein in force at all times, and you must review said texts to verify that you agree with them.

Data collection and main purposes of processing:

Remember that before starting to use any of our services or functionalities, you must read the specific section on that service or functionality in this Privacy Policy, Cookies Policy, as well as in the Conditions of Use and Purchase. In this section you can see if there are any particular conditions for its use, or if you require specific processing of your Personal Data. Failure to provide certain information designated as mandatory may mean that it will not be possible to manage your registration as a user or the use of certain functionalities or services available through the Platform. The user (your/your) hereby warrants that the Personal Data provided is true and accurate and undertakes to notify any changes or modifications thereof. In the event that you provide us with Personal Data from third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy Policy. Any loss or damage caused to the Platform or the Data Controller or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. the-are, as Data Controller, will process your Personal Data for the following purposes: 1. Manage your registration as a user of the Platform: The Personal Data that you provide to us will be processed to identify you as a user of the Platform and give you access to its different functionalities. , products and services that are at your disposal as a registered user. 2. The development, compliance and execution of the purchase and sale contract of the products or services that you have purchased or any other contract with Us through the Platform. In particular, you must take into account the following: i. In the case of having purchased a Gift Card, if you provide us with personal data of third parties, you are responsible for having informed and having obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform , we process your data to (a) manage the sending or verification of receipt of the Gift Card, and (b) respond to the requests that you or said third party make to us. ii. In the event that you have a Gift Ticket and want to process the return of merchandise associated with it through the Platform, we will use your Personal Data provided through the return form to (a) manage the request and process the collection of merchandise at home, (b) respond to requests related to the Gift Ticket or the return that you may ask us, and (c) confirmation of the acceptance of the return and sending, by e-mail or other equivalent electronic means, of the Card Credit with the refund amount. 3. Contact you via email, phone calls, sending SMS or other equivalent electronic means of communication, etc. in relation to updates or informative communications related to the contracted functionalities, products or services, including security updates of the Platform, whenever necessary or reasonable for their execution. 4. Respond to requests or requests that you make through the Customer Service channels available on our Platform or Physical Stores. 5. Respond to requests to link your Platform user account.

In the event that the client wants to defer their payment, the user accepts that all their personal data will be fully transferred to Aplazame or Scalapay (depending on the platform chosen) from the moment the user has started contracting the payment service. deferred payment offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.

Newsletter subscription:

In the event that you authorize your subscription to the Newsletter of the-are, we will provide you with information about our products and services, through various means such as, among others, email, any other equivalent means of electronic communication, such as SMS, or by making telephone calls. Likewise, we may send you this information through push notifications if you have activated them on your mobile device. Subscription to the Newsletter the-are may entail the use of your Personal Data to make personalized advertising available to you, related to our products and services through e-mails, SMS, or other electronic means of our own or collaborating third parties. In order to improve the attention we provide to you, we inform you that the Personal Data related to your purchases in our online and physical stores, your tastes and preferences may be used by the-are for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of interaction with our customers. If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account. Likewise, you can unsubscribe by following the instructions that we provide at the bottom of each communication.

Data protection rights:

The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. At any time you can exercise your rights of access, rectification, cancellation and opposition by sending an email to:, indicating the reason for your request. If necessary, we may request a copy of your ID, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that the email address is included as part of the personal data that you have provided us, we would appreciate it if the aforementioned communication specifically stated that circumstance, indicating the email address for which you wish to exercise your right of access, rectification, cancellation or opposition.

Information about cookies:

We use cookies, which are small files with information about your navigation on this Platform and whose main purpose is to facilitate your navigation on it. Please read our Cookies policy to learn more about the cookies we use, their purpose and other information of interest.