Privacy policy

This Privacy Policy establishes the bases on which Youandi Infinite SL ( hereinafter, "THE-ARE"), with fiscal address at C / La Safor 5, 46940 Manises, Valencia, Spain, which currently operates in Spain the sale of products of its own registered trademark THE-ARE (hereinafter, “We” or “the Data Controller”), treats your personal data when you provide it to us during your experience through the website www.the-are.com ( hereinafter, "the Web" or 'the Platform'). Every time when using the Platform you provide us or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, e-mail, billing or shipping addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, "Personal Data"), whether to browse it, buy our products or make use of its services or functionalities, will be subject to the application of this Privacy Policy, together with the Cookies Policy, the Conditions of Purchase, and other documents referenced in the same valid at all times, you should review these texts to verify that you are satisfied with them.

Data collection and main purposes of the treatment

Remember that before you start using any of our services or functionalities, you should read in this Privacy Policy, Cookies Policy, as well as in the Conditions of Use and Purchase the specific section on that service or functionality. In this section you can see if there are any particular conditions for its use, or if it requires a specific treatment of your Personal Data. Failure to provide certain information indicated as mandatory may mean that it is not possible to manage your registration as a user or the use of certain functionalities or services available through the Platform. The user (his / their / you) hereby guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. In the event that you provide us with Personal Data of third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy Policy. Any loss or damage caused to the Platform or to the Data Controller or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. THE-ARE, as the Data Controller, will process your Personal Data for the following purposes: 1. Manage your registration as a user of the Platform: The Personal Data that you provide us will be processed to identify you as a user of the Platform and give you access to its different functionalities, products and services that are available to you as a registered user. 2. The development, fulfillment and execution of the contract for the sale of the products or services that you have acquired or any other contract with Us through the Platform. In particular, you should take into account the following: i. In the case of having proceeded to purchase a Gift Card, if you provide us with personal data of third parties, you are responsible for having informed and obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform , we process your data for (a) the management of the shipment or the verification of receipt of the Gift Card, and (b) attend to the requests that you or said third party may make. ii. In case you have a Gift Ticket and want to process the return of merchandise associated with it through the Platform, we will use your Personal Data provided through the return form to (a) manage the request and process the collection of merchandise at home, (b) respond to requests related to the Gift Ticket or the return that you may make to us, and (c) confirmation of the acceptance of the return and shipment, by e-mail or other equivalent electronic means, of the Card Payment with the amount of the refund. 3. Contact you through email, phone calls, sending SMS or other equivalent electronic means of communication, etc. in relation to updates or informative communications related to the functionalities, products or services contracted, including security updates of the Platform, whenever it is necessary or reasonable for its execution. 4. Respond to the requests or requests that you make through the Customer Service channels available on our Platform or Physical Stores. 5. Respond to requests for linking your user account on the Platform.

Subscription to the newsletter

In the event that you authorize your subscription to the THE-ARE Newsletter, we will provide you with information about our products and services, through various means such as, among others, email, any other equivalent electronic means of communication, such as SMS, or through making phone calls. Likewise, we can send you this information through push notifications if you have activated them on your mobile device. Subscription to the THE-ARE Newsletter may entail the use of your Personal Data to make personalized advertising available to you, related to our products and services through e-mails, SMS, or other electronic means of our own or of third-party collaborators. In order to improve the attention we give you, we inform you that the Personal Data related to your purchases in our online and physical stores, your tastes and preferences may be used by THE-ARE for purposes of analysis, generation of use profiles, studies of marketing, quality surveys and improvement of the interaction with our clients. If you are a registered user, you can change your preferences in relation to sending such commercial communications through My Account. Likewise, you can unsubscribe by following the instructions that we provide at the bottom of each communication.

Data protection rights

Those Responsible for Treatment undertake to respect the confidentiality of your Personal Data and to guarantee the exercise of your rights. At any time you can exercise your rights of access, rectification, cancellation and opposition by sending an email to: contact@the-are.com , indicating the reason for your request. If necessary, we may request a copy of your ID, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that as part of the personal data that you have provided us with the email, we would appreciate it if the aforementioned communication would specifically state that circumstance, indicating the email address with respect to the one you want. exercise your right of access, rectification, cancellation or opposition.

Information about cookies

We use cookies, which are small files with information about your navigation on this Platform and whose main purpose is to facilitate your navigation on it. Please read our Cookies Policy to learn more about the cookies we use, their purpose and other information of interest.