Spain:
Deliveries are made between 24 and 72 hours (working days) with a cost of 5,95€. We try to ensure that our service is the best and that delivery times are met at all times, so below is a table with more information (which is met under normal conditions):
|
Orders before 18h |
Orders after 18h |
Monday to Thursday |
Delivery in 24/48 hours |
Delivery on Monday |
Friday |
Delivery Monday or Tuesday |
Delivery Tuesday or Wednesday |
Saturday and Sunday |
Delivery Tuesday or Wednesday |
Delivery Tuesday or Wednesday |
* No deliveries are made on Saturdays and Sundays. It may be that in busy times such as Christmas, our carrier reinforces the service and deliveries also on Saturdays, but will have an extra cost to be paid by the customer. But they will have an extra cost to be paid by the customer (Ask us through any of the Customer Service channels below).
*When the order has been placed with a promotion (free shipping, discounts, Black Friday, sales, etc.), or it is a period of high sales.shipping may take longer than the time indicated in the table above..
*Orders to the Canary Islands may be delayed a little longer than usual if they are stopped at customs. This is something that occurs randomly and is totally beyond our control. THE-ARE.
As we are continuously sewing garments and our workshop is not very big, in very exceptional occasions, the delivery may be delayed because the garments are not ready to be sewn on the scheduled date. In that case, we will contact you to confirm the exact date.
If you have made a pre-order purchase, check the indications of that product to know what will be the delivery date.
Western Europe and USA:
Shipments take between 3-7 days. Starting from the day after the order is placed.
Cost: calculated at checkout, as it depends on the country of destination.
Rest of the world:
Please consult us.
*When an order is refused on delivery and it is returned to our warehouse, we will never refund the shipping price, regardless of whether or not the shipment was free of charge.
*In shipments outside the European Union or Canary Islands, we do not take charge of the payment of customs, tariffs, or any other tax. These must be paid by the final customer. If the order is returned to us for not having been accepted, we will deduct the charge from the return of the package.