Gift cards
Want to make a gift and don't know what to choose?
The gift card is the best option because you are safe! You pay an amount and who the regals choose to choose what they want.
If you have any questions, look at the frequently asked questions:👇👇
How can I buy a gift card and where can I use it?
ClickingBuy gift card or from our website. Write "gift card" in the search engine (a magnifying glass). Select the amount you want and click "add to cart". You will receive an email with your code with that amount, which you will be able to use from that moment you or the person you send it to, both in our online store, and in our physical stores.
What if I lose the gift card email?
The gift card is a document to the bearer. THE-ARE will not replace the card in case of loss, theft, loss or damage. However, please contact us through our Customer Support channels to see if we can search for a solution.As long as it does not appear anywhere that the code for your card has already been used.
Can I ask for the return of the available balance or recharge?
No, the gift card balance cannot be refunded or redeemed for money. Nor can it be recharged. In case you need to have more quantity on the Gift Card, you will be able to buy another, the operation is exactly the same.
How can I use a Gift Card in THE-ARE (online store and physical store)?
On the web: Almost at the end of the purchase, on the right side you will see a box where you put a gift card, there you must enter the number of your gift card. Once put, you'll have to press the "Use" button to add and discount that amount.
If you want to use it in our physical store, you can do so by teaching the printed gift card or through the mobile with the number and the code qr to the dependent.
Can I change an item that you have given me?
Yes.You can change it for another item in the online store THE-ARE.com or in our physical stores. You have 14 calendar days since the buyer receives or acquires the package.
In case you want to make a return, you'll have to have the original tique. If the purchase has been online, you have 14 calendar days since you receive the package. And if it has been purchased in store, you have 7 calendar days.
If you want to make the change through the web you will have to do it as a regular return, and you have all the information indicated here: see.
How did the gift card command a friend?
You have to make the purchase with your details and we will send you to your email. Once you've received it, you'll be able to forward it to whoever you want. If you want to buy it and that person receives it physically, contact us to explain how to do it, so you will receive a monisima card with your code and a card explaining the whole operation. *You will have the extra cost of the shipment.
Can I return a Gift Card?
No, it's credit you buy and you can use for 365 days, but we can't refund your amount.
What is the amount by which I can purchase a Gift Card?
We have made gift cards of various amounts: 25 €, 50 €, 75 €, 100 € and 200 €. Anyway, if you have thought another amount write us before you buy your gift card and we will generate one for you with the exact amount you want to give away.😊 Remember that this amount cannot be less than 25 €!!
Do gift cards expire?
You can use your gift card for a full year: 365 days from the date of purchase. They will then expire and cannot be used.