Gift cards

Do you want to give a gift and you don't know what to choose?

The gift card is the best option because you get it right for sure! You pay an amount and whoever you give it to chooses what they want.

Buy gift card

If you have any questions, check out the FAQ: 👇👇

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How can I buy a gift card and where can I use it?

By clickingBuy gift card or from our website. Type "gift card" in the search engine (little drawing of a magnifying glass). Select the amount you want and click on "add to cart". You will receive an email with your code with that amount, which you or the person you send it to will be able to use from that very moment, both in our online store and in our physical stores.

What happens if I lose the Gift Card email?

The gift card is a bearer document. the-are will not replace the card in case of loss, theft, misplacement or damage. However, please contact us through our Customer Service channels to see if we can find a solution, as long as it does not appear anywhere that the code corresponding to your card has already been used.

Can I ask for a refund of the available balance or recharge it?

No, the gift card balance cannot be refunded or redeemed for cash. Nor can it be reloaded. In case you need to have more money on the Gift Card, you can buy another one, the operation is exactly the same.

How can I use a Gift Card at the-are (online store and physical store)?

On the web: Almost at the end of the purchase, on the right side you will see a box where it says gift card, there you must enter the number of your gift card. Once you have entered it, you will have to click on the "Use" button to add it and deduct the amount.

If you want to use it in our physical store, you can do it by showing the printed gift card or through your cell phone with the number and the qr code to the sales assistant.

Can I exchange an item that I have received as a gift?

Yes, you can exchange it for another item in the online store.the-are.com or in our physical stores. You have 14 calendar days from the time the buyer receives or purchases the package.

In case you want to make a return, you must have the original receipt. If the purchase has been online, you have 14 calendar days from when you receive the package. And if it was purchased in store, you have 7 calendar days.

If you want to make the exchange through the web you will have to do it as a usual return, and you have all the information indicated here:see. 

How do I send the gift card to a friend?

You have to make the purchase with your data and we will send it to your email. Once you have received it, you can forward it to whoever you want. If you want to buy it and that person will receive it physically, please contact us so we can explain how to do it, so you will receive a very cute card with your code and a card explaining how it works. *You will have the extra cost of shipping.

Can I return a Gift Card?

No, it is credit that you buy and you can use for 365 days, but we can not refund the amount.

How much can I purchase a Gift Card for?

We have made gift cards of various amounts: 25€, 50€, 75€, 100€ and 200€. Anyway, if you had another amount in mind, please write us before buying your gift card and we will generate one for you with the exact amount you want to give.😊 Remember that this amount cannot be less than 25€!

Do gift cards expire?

You can use your gift card for a full year: 365 days from the date of purchase. After that, they will expire and cannot be used.